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How to Fix Couldn’t Connect to Samsung Cloud [2022 Update]

One of our regular readers asked us yesterday that he Couldn’t Connect to Samsung Cloud because we always take a deep interest in resolving our reader’s interest. So, we have decided to address this issue once at all.  If you are also facing this issue that you Couldn’t Connect to Samsung Cloud then don’t worry because this article is specially designed for you.

How to Fix Couldn’t Connect to Samsung Cloud

Part 1. How to Backup Data to Samsung Cloud.

Samsung Cloud is an integrated service that is accessible on Samsung smartphones and tablets. It syncs data from Samsung applications to the cloud, including Contacts, Calendar, Memo, Internet, and Gallery.

A scheduled backup may be set up, but you can also do manual backups on a regular basis. However, there are situations when Samsung Cloud does not complete its functions as expected. You may also have received a message on your device that says, “Failed to backup data.”

You’ve come to the correct spot if you need to repair a failed Samsung cloud backup. Stay with us as we go through some troubleshooting ideas to assist you. We’ll also provide a wonderful alternative to Samsung Cloud that’s worth a go.

Part 2. Easy Ways to Fix Samsung Cloud Can’t Back Up Data.

Samsung Cloud, like any other software on your phone, might malfunction due to bugs and faults. Why not try these easy remedies on your Samsung mobile before you panic?

Solution 1. Restart Your Device.

Restarting your smartphone or tablet may solve the problem. Simply hold down the power button for a few seconds and then hit Restart. Wait for your phone to restart.

Solution 2. Clear Data and Cache on Samsung Account and Samsung Cloud.

Getting rid of caches and data on both your Samsung account and the Samsung Cloud might free up space and allow you to access your crucial files. To do so, go to Settings and select Apps. Show System Apps by clicking on the three-dotted icons. Look for your Samsung account and choose Storage > Clear Data > Clear Cache. Repeat the process for the Samsung Cloud.

Solution 3. Log in to Your Samsung Account Again.

Go to Settings > Cloud and Accounts > Samsung Cloud on Samsung smartphones running Android 7.0 and above. Tap the three-dot symbol and choose Settings. Select the Remove account option. After successfully logging out of your Samsung account on your smartphone, log back in and see whether you can now backup.

The procedure may differ slightly for older Android versions. You can, however, access your Samsung account by going to Settings.

Solution 4. Update Samsung Cloud.

It’s possible that Samsung Cloud isn’t working properly because it hasn’t been updated. If you get an update notice, install it as soon as possible. Whether you haven’t already, go to the Samsung website and see if there is a new Samsung Cloud update available. You may get the most recent version there.

Solution 5. Change Syncing Settings.

You may have configured your device to sync only when it is connected to a Wi-Fi network. If this is the case, you may configure it to enable the cloud to backup mobile data as well. Simply navigate to Settings > Cloud and accounts > Samsung Cloud to get started. Tap the three-dot symbol > Settings > Sync using Wi-Fi only. Turn off the toggle for all options.

Part 3. How to Back Up Data when Samsung Cloud Restore Failed.

If Samsung Cloud fails to backup your files, it is not the end of the world. In fact, uploading your data to third-party servers can be dangerous. Furthermore, in order to backup and restore files, Samsung Cloud requires an internet connection.

Aside from that, users can only store files up to 15GB in size. That is why backing up your files to your computer is a very reasonable, if not better, alternative. Saving your backups on your computer is also considerably safer. It will be capable of providing the privacy that your data requires.