It’s been more than five years since the launch of the galaxy s8 & s8 plus, and many of you have told us that their galaxy S8 plus touch screen is not working.
A few of our readers have asked us for help with screen issues, so here we are.
Today’s #GalaxyS8 troubleshooting article attempts to fix a particular screen problem – a non-functioning touchscreen. But there is one thing we want to make clear.
If your S8 touchscreen stops recognizing finger inputs after being physically damaged or dropped, this is most likely the cause of the problem.
How to fix the galaxy S8 plus touch screen not working issue?
The Galaxy S8 has an incredible display, but it is still as susceptible as any other touchscreen smartphone.
Whether your S8 touchscreen has stopped functioning, is acting strangely, or is freezing for no apparent reason, you may attempt the same set of troubleshooting methods and remedies.
The following are the measures you must take if you encounter a touchscreen problem:
Solution no 1: Force reboot your S8
Most touchscreen freezing issues are transient and are caused by software flaws that may be remedied by restarting the device.
Make sure to restart your S8 before proceeding with the troubleshooting methods below.
If you can’t restart it normally, or if the screen has become unresponsive to tapping on the restart option, try the following steps:
- Hold down the Power + Volume Down buttons for around 10 seconds, or until the device power cycles. The Maintenance Boot Mode screen will show after a few seconds.
- When the Maintenance Boot Mode screen opens, use the volume buttons to cycle through the choices and choose Normal Boot. Then, push the bottom left button (below the volume controls) to choose.
Solution no 2: Wipe the screen
In some instances, a filthy, soiled, or damp touchscreen may cause a device’s touchscreen to become unresponsive, and this may not be due to an error or malfunction.
If this happens to you, make sure to use a clean microfiber cloth to wipe the screen of your S8 and dry it thoroughly.
Remove your screen protector and see if that makes a difference. Once the screen protector is removed, use a lint-free cloth to wipe the screen again.
Solution no 3: Check for a bad third party app
You may have a problem with Android if your phone’s touchscreen stops operating after downloading an app or upgrading specific applications.
A bug in an app may directly impact system functionality like the touchscreen, which is why Android is such a challenging environment to work with.
Boot your S8 into safe mode to discover whether this is what’s going on in your case. It’s a safe chance that if the touchscreen functions appropriately in Safe Mode, there’s third-party software to blame.
Take the following steps to put your S8 into safe mode:
- Disconnect the gadget from the power source.
- After the model name appears, continue to hold down the Power key.
- Release the Power button when “SAMSUNG” appears on the screen.
- Press and hold the Volume down key as soon as the Power key is released to complete the process.
- Hold down the Volume down button until the device has restarted completely.
- The lower left-hand corner of the screen will allow entering safe mode.
- When Safe Mode appears, release the Volume down key.
- Get rid of applications that aren’t working for you.
Solution no 4: Uninstall app/s
The problem may have begun after you installed a new program, so remove it if you recall what it was.
The majority of these sluggish touchscreen applications are games or productivity tools. However, we can’t compile a list of them. However, since this is a popular notion, anything might be the case.
Solution no 5: Dry the device
When it comes to touchscreen technology, the Galaxy S8 is no different from other smartphones on the market today.
Touchscreens will not function correctly or at all if they are wet. Check whether the problem is due to a moist touchscreen by wiping and drying your S8 correctly.
Moisture may enter into the screen’s microscopic crevices if the screen is damaged. Water may produce a short within the touchscreen, adequately known as the digitizer, sending periodic signals to the logic board.
Your S8’s computer may be overloaded and suffer a complete hardware breakdown depending on the number of signals.
You should get in touch with Samsung if your phone’s screen is broken due to being dropped or struck by a complex item.
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