The Samsung internet browser is superior to third-party browsers. It’s contemporary, safe, and secure. However, many people have a problem where Samsung’s internet stops working. This error is annoying since it may crash the browser app and all unsaved work.
My buddies experienced the same problem when doing an online survey when the Samsung internet kept halting. The problem is caused by a signal, cache files, and incorrect internet settings.
It’s also possible that your storage or RAM processing capacity is total, preventing the Samsung Internet app from working.
Fix Samsung Internet Keep Stopping
Since we don’t know the actual source of the problem, I’ve included a few solutions that may assist. If one of the approaches solves your issue, you do not need to go on to the next.
Method 1: Restart your phone
When debugging software difficulties, always start with this straightforward approach since it works well for minor issues like malfunctions. It clears your phone’s RAM and reloads all applications and services.
Hold the power button for a few seconds and choose reboot to restart the device. Here’s another, more efficient way to reset your Samsung.
- Hold the volume down button and do not let go.
- Hold the Power key while pressing and holding the volume button.
- Hold the keys for a few seconds till it restarts.
- Reboot Samsung Phone using Softkeys
After the phone reboots, try surfing various websites to check whether the “internet has stopped error” still occurs. If it still happens, troubleshoot the app.
Method 2: Troubleshoot apps
The recent application’s key is located to the left of the home button on the homepage, and it is signified by three horizontal lines on the right side of the screen.
Once the recent applications/task manager screen is shown, slide through the apps to find the app you’re looking for. If you were successful in running it earlier, it should be available.
Samsung Phone Task Manager is an application that allows you to manage tasks on your Samsung phone.
Then force the app to shut by swiping it out of the way. If it is not accessible, press on the dismiss all app tabs and restart the applications button. If it is not available,
Method 3: Clear data and cache
Occasionally, deleting your internet’s data files might assist you in finding a solution to the internet halting problem message. The internet browser program will be reset to its default settings as part of the troubleshooting process.
Would you please keep in mind that deleting your data file will also delete your browser history, cookies, and browsing caches? If the information contained here is valuable, you should copy it for your records.
The notification panel may be brought down by swiping down from the top of the screen.
To access the Settings menu, locate the Settings icon in the top right corner of the Samsung device screen.
Apps may be found by scrolling down and selecting them.
Locate and open the file using the Samsung Internet app.
Select Storage from the internet app’s main menu.
Following that, you will see precise data shown on the screen of your Samsung mobile.
Click on the Clear Data option to clear the data, and then click OK to confirm.
The Clear Data and Clear Cache command button on the Samsung Internet browser.
After deleting the app data, restart your phone to allow the RAM to be refreshed once again. Check whether the “internet has stopped” issue still shows after relaunching the program.
Method 4: Log out of your Samsung account
It is possible that logging back into your Samsung Account would resolve the temporary problem where the Samsung internet keeps stopping and starting. Follow these procedures to log out of your account securely:
- On your Samsung handset, go to the Settings app and choose General.
- Reports may be accessed by selecting it and then backing up.
- Then choose Accounts from the drop-down menu.
- Choose your Samsung account from the drop-down menu.
- Using the Samsung Account Profile in the Phone
- Additional choices will display on the top right side of the screen with a vertical 3dots icon option menu.
- Select more options from the menu that appears.
- Please remove the account by tapping on it and confirming that you want to remove it.
- After you’ve removed your Samsung account, you’ll need to reboot your phone. Then, when starting the
- Samsung Internet app again looks for any signs of a problem.
Method 5: Clear cache partition
Samsung devices, like applications, make use of a cache known as the system cache. After an update, it is possible that this cache could get corrupted, which will result in a variety of issues with the device. Try clearing the cache partition to see if it helps solve the problem.
The following are the procedures to follow to delete the cache partition on Samsung phones:
Turn off the gadget if it is on.
Press and hold the volume up and power keys at the same time.
When the green Android logo appears, release both keys simultaneously; it will take around 30 to 60 seconds until the Android system recovery menu option is shown.
The recovery screen menu will now display on the Samsung device’s screen. Click on it to open it.
When you see this, press the buttons to release them.
The erase cache partition option may be selected by pressing the volume down button, then pressing the power button to confirm the selection.
Android phone data from the cache sector should be erased.
To highlight the yes option, use the volume down button on your keyboard.
To check that the procedure to remove the cache has been completed, press the power button.
To restart the device, press the power button a second time.
By doing so, the gadget will revert to its default UI. After completing these procedures, open the Samsung internet browser and look for a few websites to see whether the internet connection problem has been addressed.