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Why Is My Phone Internet Running Slow?

One of our regular readers has asked us, ” Why is my phone internet running slow? ” Slow connections are the worst for people trying to work, study, or have fun at home.

Here are the most common problems and how to fix them. Do you have trouble getting online at home because it takes too long?

People spend a lot of time at home these days, and when more than one person lives in the same house, the competition for space can cause many problems with connectivity.

Dropped connections, bottlenecks, streaming and downloading content slowly, and slow speeds are all common problems with home internet services, and your provider may not be to blame.

Why Is My Phone Internet Running Slow?

1. Assess Your Bandwidth

If you always have problems with speed, the first thing you should look at is your bandwidth.

Make sure you’re on a plan that can handle all of today’s devices and bandwidth needs. Steven J. Vaughan-Nichols of ZDNet said that a speed of at least 30Mbps is suggested.

Even though cable is the only option in many places, fiber should make speeds faster if it is available.

As a general rule, you will need more bandwidth if you use multiple devices and streaming services.

If you use “too much” bandwidth, your internet provider may have put a throttle on your service. You will need to call your service provider if this is the case.

You might also need to renegotiate your package, upgrade, or switch providers if you aren’t getting a good deal.

2. Check Your Speed

If you already have a high-speed package and there’s no reason you should be getting slow internet speeds for what you’re paying for, go to or to see how your connection is doing.

If you pay for a package with speeds of up to 30Mbps but only get speeds of 2 or 3Mbps, for example, there may be a problem with your ISP (ISP).

At this point, you should call your provider to find out if there is a power outage in the area. You can do this easily by searching for your ISP’s name and “outage” or going to their website. You could also ask one or two neighbors if they need help.

If the lights on your router flicker, it could be a sign of a problem outside your home, like with cables or junction boxes.

But if you’re only having trouble with one online service, go to Down for everyone or just me, type in the address, and see if a third-party problem or outage causes your slow speed or inability to connect to a domain. Sometimes, you can’t get to a website not because of your service but because of your ISP or a content delivery network (CDNs).

3. Reset Your Router

The best explanation isn’t always the most complicated one. If your speed is slow, unplug your router, leave it off for about 10 seconds, and then turn it back on. Just like a PC needs to be updated often, so do routers.

4. Check Your Router’s Location

You can connect your home to the Internet with a traditional router or a mesh network (unless you use a mobile device and a 3G/4G/5G cellular setup).

Traditional routers connect you to your ISP service as a central hub. Through one access point, these routers handle the traffic.

Mesh networks, on the other hand, are newer to the market and make a web of Internet access points. Instead of every device in your home connecting to a single router, these products have a hub and nodes that can be placed in different parts of your home. When a device wants to connect to the Internet, it will connect to the node that is physically closest to it.

If you are using traditional hardware, like a default router from your ISP, you need to remember that the farther you are, the more likely you will have connection problems, slow speeds, and dropouts. Move your router closer to your home office or buy a Wi-Fi extender to boost signal strength.

Objects can also make it hard for your devices to connect to a router. Try to keep as little stuff as possible around your router.

5. Consider A Mesh Network

Larger homes or home offices in the garden or yard may not be able to be connected to the Internet through one central hub. If this is the case, you won’t be able to fix it by moving your router. Instead, you might want to think about a mesh network.

Both can offer decent speeds, but mesh networks tend to give up some speed in exchange for better connectivity.

If you need direct, high-speed connections for streaming, gaming, or power-hungry work apps, an upgrade to your standard router is a good investment and will likely work better than a mesh setup.

The default router that an ISP usually gives you might not be able to handle the bandwidth needs of homes today.

You can also combine a router with a LAN cable if you want a stable, fast connection for a PC in one room and wireless connectivity in general.

Signing up for high-speed Internet makes no sense if your old computer can’t handle it. So, if you’re having trouble with slow speeds, you should also consider how old your router is.

6. Check Your Wiring

The wiring that connects your router to a switch, phone jack, or PC may be easy to overlook, but it could cause problems with connectivity or speed. If your wires are old, you might want to try replacing them with newer ADSL or Ethernet wires to see if that fixes the problem.

7. Find And Unload Internet Hijackers

If your internet speed is slow, it could be because someone else is using your account.

Routers usually come with a random password set as the default and printed on a sticker on the router. However, if you have changed your password to something easy to guess, are using an insecure protocol, or have a Wi-Fi hotspot open, other people could use your network without your permission.

Go to your router’s configuration page in a browser to lock your connection or change your password.

You will need to check your vendor’s specific router address, something like, or do a Google search with your router type. This should give you the address to get into the router settings and kick out any unwanted users.